Baa

support

How can we help?

Email khangruni@gmail.com any time — we usually reply within two business days.

Why do I still wake up tired after 8 hours of sleep?

Hours are only one piece. Timing, consistency, night interruptions, stress and daily habits can all affect how you feel — and they differ from person to person. Baa compares your tired mornings with your good ones to find which of these show up in your own data, then helps you test one change at a time.

How is Baa different from a sleep tracker?

Trackers tell you what happened last night. Baa uses that data to look for clues, shows the counts behind every clue instead of a score, and runs small five-night experiments so you learn what actually helps you.

Do I need an Apple Watch or another wearable?

No. Baa can read your sleep from Apple Health if you have it, or you can log a night by hand in a few seconds. A five-second morning check-in is the only thing Baa really needs.

What devices does Baa run on?

iPhone (coming soon to the App Store). Android is planned.

Is Baa free?

Baa is free to start: logging your nights, the morning check-in, your first investigation, every clue's name and status, and the evidence for your top clue. Premium unlocks the evidence for every clue, five-night experiments, your Sleep Playbook, new investigations and full history. Premium is available as a subscription or a one-time lifetime purchase; prices are shown in the app before you buy.

How long until Baa finds something?

Usually about a week of nights and morning check-ins. Baa won't guess before it has enough data — early on it will simply say it's still learning your normal.

Where is my sleep data stored?

On your iPhone. Your nights, check-ins, notes and learnings are stored on the device, and Apple Health access is read-only — Health data never leaves your phone. Baa sends anonymous usage events (for example, which morning feeling you tapped) and subscription status to its service providers, never your sleep times, durations or notes. See the Privacy Policy for details.

Can Baa diagnose insomnia or sleep apnea?

No. Baa is not a medical device and does not diagnose, treat or prevent any condition. If something you log looks worth a professional's attention — like repeated very short nights or waking up short of breath — Baa will say so.

How do I cancel Premium?

Subscriptions are managed by Apple: open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Baa. You keep Premium until the end of the period you've paid for.

How do I get help?

Email khangruni@gmail.com — a real person reads every message.

Quick fixes

Restore a purchase

In Baa, open Settings → Restore purchases. Use the same Apple ID you bought Premium with.

Baa isn't showing my nights from Apple Health

Open the iPhone Settings app → Health → Data Access & Devices → Baa and turn on Sleep. Then open Baa and pull down on Today to refresh. You can always log a night by hand from History.

Change or turn off the morning reminder

In Baa, open Settings → Reminders.

Cancel Premium

iPhone Settings → your name → Subscriptions → Baa → Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid being charged for the next period. Refunds are handled by Apple at reportaproblem.apple.com.

Delete your data

In Baa, open Settings → Delete all sleep data to erase everything stored on your phone. To also delete the anonymous account record kept by our service providers, email khangruni@gmail.com.